Privacy Policy

INTRODUCTION

At IndyaGenius, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit or make a purchase through our website.

By accessing or using https://indyagenius.in, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the Website.


INTRODUCTION

The website https://indyagenius.in (“Website”) is owned and operated by IndyaGenius. Our principal place of business is located in Noida, Uttar Pradesh, India.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information while you use our Website and services.

If you have any questions regarding this Privacy Policy, please contact us at support@indyagenius.in.


APPLICABILITY

This Privacy Policy applies whenever you:

  • Browse or access our Website.
  • Create an account.
  • Place an order.
  • Contact our customer support team.
  • Subscribe to newsletters or promotional communications.
  • Use any products, services, or features available on our Website.

This Privacy Policy does not apply to third-party websites or services that are not owned or controlled by IndyaGenius.


INFORMATION WE COLLECT
Non-Personal Information

We may automatically collect certain technical information including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Date and time of access
  • Website usage statistics

This information helps us improve our Website’s performance, functionality, and user experience.

Personal Information

When you voluntarily interact with our Website, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order information
  • Communication preferences
  • Any information you provide through contact forms or customer support.

Payment transactions are processed securely through trusted third-party payment gateway providers. IndyaGenius does not store your complete debit card, credit card, UPI, or banking details.


HOW WE USE YOUR INFORMATION

Your information may be used to:

  • Process and fulfill your orders.
  • Deliver purchased products.
  • Provide customer support.
  • Send order confirmations and shipping updates.
  • Improve our Website and services.
  • Respond to your inquiries.
  • Prevent fraud and enhance security.
  • Comply with applicable legal obligations.

SHARING OF INFORMATION

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties when necessary, including:

  • Shipping and logistics partners.
  • Payment gateway providers.
  • Technology and hosting service providers.
  • Professional advisors.
  • Government or legal authorities when required by law.

All such third parties are expected to protect your information in accordance with applicable privacy standards.


COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze Website traffic, and enhance Website performance.

You may disable cookies through your browser settings; however, some Website features may not function properly.

We may use analytics tools to better understand how visitors use our Website and to improve our services.


DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, absolute security cannot be guaranteed.

We recommend that users maintain the confidentiality of their account credentials and immediately notify us of any unauthorized use.


DATA RETENTION

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

When personal information is no longer required, it is securely deleted or anonymized.


YOUR RIGHTS

Subject to applicable laws, you may request to:

  • Access your personal information.
  • Correct inaccurate information.
  • Update your information.
  • Request deletion of your information where legally permissible.
  • Withdraw consent for certain processing activities.

To exercise these rights, please contact us at support@indyagenius.in.


INTERNATIONAL USERS

If you access our Website from outside India, you understand that your information may be transferred to and processed in India, where our business operates.

By using our Website, you consent to such processing in accordance with this Privacy Policy.


THIRD-PARTY LINKS

Our Website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites.

We encourage you to review the privacy policies of any external websites you visit.


COMMUNICATION PREFERENCES

You may opt out of promotional communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

Important transactional communications relating to your orders or account may still be sent.


CHILDREN’S PRIVACY

Our Website is not intended for individuals under 18 years of age.

We do not knowingly collect personal information from children.


APPLICABLE LAW & JURISDICTION

This Privacy Policy shall be governed by the laws of India.

Any disputes arising under this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts located in Noida, Uttar Pradesh.


GRIEVANCE REDRESSAL

If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal information, please contact:

Grievance Officer
IndyaGenius
Email: support@indyagenius.in

We will make reasonable efforts to respond to your request in a timely manner.


CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or services.

Any updates will be published on this page with the revised effective date. Continued use of the Website after such changes constitutes acceptance of the updated Privacy Policy.


EFFECTIVE DATE

Effective Date: 03 July 2026