Shipping & Delivery
At IndyaGenius, we are committed to delivering your orders safely and on time. Every order is carefully processed, packed, and shipped to ensure a smooth shopping experience.
ORDER PROCESSING
All orders are carefully reviewed and processed within 1 to 3 business days, excluding weekends and public holidays, after successful payment confirmation.
Once your order is dispatched, you will receive a shipping confirmation via email containing your tracking details.
SHIPPING DESTINATIONS
We currently ship across India and to selected international destinations.
If your country is unavailable during checkout, please contact our customer support team. We will do our best to assist you with your order.
SHIPPING METHODS & DELIVERY TIMELINES
Domestic Shipping (India)
- Standard Shipping: 5 to 8 business days
- Express Shipping: 2 to 4 business days
International Shipping
- Estimated Delivery: 10 to 15 business days
International delivery timelines may vary depending on the destination country, customs clearance, local courier services, public holidays, and other factors beyond our control.
Please note that delivery timelines are estimates and may occasionally be affected by weather conditions, courier delays, customs inspections, or regional restrictions.
SHIPPING CHARGES
Shipping charges are calculated automatically at checkout based on your delivery location, selected shipping method, and order details.
From time to time, complimentary shipping may be offered as part of promotional campaigns or special events. Applicable offers will be clearly displayed during checkout.
CUSTOMS DUTIES & TAXES
International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country’s customs authorities. These charges, if applicable, are the responsibility of the customer.
ORDER TRACKING
Once your order has been shipped, you will receive tracking information via email. You can use the tracking details to monitor your shipment until delivery.
INCORRECT SHIPPING ADDRESS
Please ensure that your shipping address is complete and accurate before placing your order. IndyaGenius is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.
LOST OR DAMAGED PACKAGES
If your package is lost in transit or arrives damaged, please contact us within 48 hours of delivery. We will work with the shipping partner to investigate and assist you in resolving the issue.
DELIVERY DELAYS OR ASSISTANCE
While we strive to meet all delivery commitments, unforeseen delays may occasionally occur due to circumstances beyond our control. If your order has not arrived within the expected timeframe or if you experience any delivery-related concerns, our support team is here to help.
Email: support@indyagenius.in
Please include your order number when contacting us for faster assistance.